Terms Of Service

Effective Date: 1/1/25

1. Scope of Service

NurseLoop (“we,” “us,” “our”) provides text-message notifications—such as appointment reminders, clinical updates, alerts, and informational messages—to users (“you,” “your”) who explicitly opt in via our web form, keyword, or other consent mechanisms.

2. Acceptance of Terms

By subscribing to NurseLoop's SMS service, you agree to abide by these Terms of Service and our Privacy Policy. You confirm that you have reviewed and consented to both documents.

Furthermore, by opting in, you expressly consent to receive transactional and informational messages, and possibly occasional marketing messages if indicated. You understand standard message and data rates may apply.

3. Opt-In Requirements

You may opt in through mechanisms such as:

Completing a web form with required consent checkboxes (not pre-selected),

Texting a keyword to a designated short/long code,

Other clearly outlined methods.

Accepting these terms and the Privacy Policy is a condition of enrollment. This fulfills TCPA and carrier consent expectations.

4. Message Frequency

You may receive an estimated [e.g., 1–4] messages per month, which can fluctuate based on appointment schedules, updates, or critical alerts.

5. Costs & Charges

Your carrier may charge standard message and data fees. NurseLoop does not impose extra charges.

6. Opt-Out Instructions

You can opt out at any time:

Reply “STOP” or “UNSUBSCRIBE” to any message,

Or contact support at [email protected].

Once we receive your opt-out, we will promptly cease all messaging.

7. Modifications

We reserve the right to update these ToS. Significant changes will be communicated via SMS or posted conspicuously on our website. Continued use signifies acceptance of the revised terms.

8. Liability Disclaimers

Messages are for informational purposes only and do not constitute medical advice.

We aren’t liable for delays, errors, or failures in message delivery.

Always refer clinical questions to a qualified healthcare professional.

9. Support

For questions, support, or complaints, email [email protected].